If you are unable to use the Service Request link above or have a non-technical question and need support, please contact us.
To receive the quickest support for your software questions, please visit: https://www.3ds.com/support/ and choose “Submit a Request”. For more information on how to submit a request, please see download our helpful guide or watch this short video below.
How to Create a Service Request
Download the helpful guide in PDF
Watch the Video – 3:30 min
16000 Park Ten Place,
Suite 301, Houston, TX 77084.
VIAS3D reserves the right to cancel a course with or without reason. In such cases, any registration fees and payments for any other costs already paid to VIAS3D will be refunded in full, or VIAS3D can provide a credit for any future class within one year from the first day of the originally scheduled Training.
If a paid registrant cancels a course reservation two weeks or more before the course start date, 50% of the fee will be refunded, or a full credit will be issued that can be used for a future course within one year from the original start date of the course.
No refund will be given for cancellations made less than two weeks before the course start date.